Privacy Policy
1. Introduction
The Madison Melle Agency ("we," "us," or"our") operates the website madisonmelle.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Site.
2. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
• Contact/Inquiry Form: name, email address, and message content submitted through our inquiry form.
• Newsletter Subscription: email address provided when you subscribe to our mailing list, managed through Mailchimp(Intuit Inc.).
b. Information Collected Automatically
When you visit the Site, certain information is collected automatically by our hosting platform and web servers, including:
• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on each page
• Referring URL (the page that linked you to our Site)
• Date and time of your visit
• Device type and screen resolution
c. Cookies and Similar Technologies
Our Site may use cookies and similar tracking technologies provided by our hosting platform (Webflow) to enhance your browsing experience. These may include:
• Essential cookies required for the Site to function properly.
• Analytics cookies that help us understand how visitors interact with the Site.
• Email tracking technologies: Our email newsletter provider, Mailchimp, may use web beacons (tracking pixels) and similar technologies in emails to track whether emails are opened and which links are clicked. This data helps us understand engagement with our communications.
You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries and communicate with you.
• To send newsletter updates and marketing communications you have opted into, including measuring email open rates andclick-through rates to improve our content.
• To monitor and analyze usage trends and improve the Site's functionality and content.
• To maintain the security and integrity of the Site.
• To comply with legal obligations.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
• Service Providers: We share information with trusted third-party vendors who assist in operating the Site and our communications, including Webflow (website hosting) and Mailchimp/Intuit (email newsletter distribution and analytics). These providers are contractually obligated to protect your data and use it only for the purposes we specify. Mailchimp's privacy practices are governed by Intuit's privacy policy, available at intuit.com/privacy.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, the safety of others, or to investigate fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for the duration of our business relationship or inquiry. Newsletter subscriber information is retained in our Mailchimp account until you unsubscribe; upon unsubscribing, your email address may be retained in an archived or suppression list to ensure we do not contact you again.
6. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: The right to unsubscribe from ournewsletter at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly.
To exercise any of these rights, please contact us at info@madisonmelle.com.
8. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete that information, and the right to opt out of any sale or sharing of personal information. We do not sell or share personal information as defined under these laws.
9. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.
10. Children's Privacy
The Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
The Madison Melle Agency
Email: info@madisonmelle.com
Phone: (310) 525-4367
Address: 1350 Abbot Kinney Blvd, Suite 205, Venice, CA
